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About Inova Healthcare

As Northern Virginia’s largest non-profit healthcare provider and the region’s most recognized for excellence, Inova’s 20,000 team members serve more than two million patient visits each year through an integrated network of hospitals, primary and specialty care practices, urgent care centers, outpatient services, and destination institutes.

The Problem

As a large, multi-site healthcare system, Inova has hundreds of modalities in different locations sending to multiple target systems. They often encountered various network speed issues at various locations. When this happened, images from the patient scans were slow to be sent to the PACS and the VNA. This prevented the staff and the source modality from moving to a new patient until the modality sent the current patient.

The imaging network that supported this growing organization was slow, lacked efficient recovery tools, and did not support the centralized configuration and efficient troubleshooting of image distribution. Examination reviews and imaging workflows get disrupted when studies do not arrive at a target destination, causing clinical, and IT resources to wait through a lengthy troubleshooting and resolution process.

The Solution

With the Silverback® Workflow Engine positioned between the modalities and target PACS and VNA, Inova now has a centralized, intelligent workflow engine to monitor and configure their imaging network at any time from any place. Leveraging intelligent and customization tools within the platform, consisting of:

  • Set customized logic profiles for image distribution throughout the entire organization.
  • Leveraged reports and alerting tools to track network performance.
  • Configured the system to ensure dynamic failover at any time.
  • Managed storage requirements by location to account for different workflows and volumes.
  • Set compression protocols by modality to ensure optimized network resources in transmission.
  • Customized a central dashboard to view and analyze all sites and systems from modality to the cloud.

“With Silverback®, we now have a dynamic solution to manage and monitor study distribution throughout our imaging network.  From design to deployment, the DataFirst team provided us with the expertise and support to achieve all our objectives and timelines.”

 Lonnie Jano – Senior Systems Analyst, NOVA Health Systems

Looking Ahead

With the DataFirst dedicated support team, the entire project was scoped, configured, installed, tested, and put into production in a few short weeks to help resolve bottlenecks and improve workflow within the health system.


Want to See the Silverback® Workflow Engine in Action at HIMSS 2023?

DataFirst will have a booth for meetings and demos at HIMSS 2023 at McCormick Place in the North Hall at Booth #7715. Stop by our booth to learn how we are solving some of the most difficult interoperability challenges in enterprise imaging, schedule your meeting or demo today!

HIMSS 2023 – Schedule a Demo or Meeting Today with DataFirst!



Founded in 1990 by healthcare specialists and military veterans, DataFirst has become a recognized leader in healthcare information technology for its ability to solve imaging data challenges and implement interoperability initiatives across the healthcare enterprise.

With a focus on customer service and technology innovation, the company has continued to evolve from a migration service provider to a leading-edge software developer. As the most trusted migration partner for the largest imaging solution manufacturers, DataFirst completes over 250 migration projects each year. This experience has created the foundation for the development and commercialization of the most robust imaging management platform in the industry today, Silverback®.

An enterprise-grade workflow and migration engine, Silverback® is designed to tackle the toughest interoperability challenges in healthcare. Offering the tools to create, supplement and enhance workflows, the platform enables organizations to customize a solution for your unique requirements and business objectives.

With experience in more than 50% of the hospitals across the country, the company continues to support all projects with a team based entirely in the U.S. DataFirst continues to grow the dedicated R&D team based in Florida with the talent and resources needed to deliver innovation and next-generation solutions. For over 30 years, the company has set a standard of excellence to support our clinical and IT specialists in their mission to deliver world-class healthcare.

Beau Jones

Beau is the President and CEO of DataFirst with more than 22 years of experience in management and leadership roles in the healthcare and information services industries. Learn more about Beau's experiences and qualifications on our Leadership page.